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Frequently Asked Questions

What is OpenClaw?

OpenClaw is a personal AI agent that lives on your phone. Unlike simple chatbots, your agent can perform tasks, remember your preferences, connect to WhatsApp and Telegram, and learn new skills through a built-in marketplace. No technical setup is required.

How much does it cost?

OpenClaw is available as a subscription: $25/month, $60/quarter (save ~20%), or $225/year (save ~25%). All plans include full access to every feature. Payments are processed securely through the App Store.

How do WhatsApp and Telegram channels work?

You can connect your agent to WhatsApp by scanning a QR code and to Telegram by setting up a bot token — both through guided setup flows in the app. Once connected, your agent is reachable on those platforms with the same memory and personality as the native app.

Is my data safe?

Yes. Your data is stored on dedicated servers in the European Union, encrypted with AES-256-GCM, and isolated from other users through database-level security (Row-Level Security). We do not sell or share your personal data. See our Privacy Policy for full details.

How do I cancel my subscription?

You can cancel anytime through your Apple ID account settings: go to Settings → [Your Name] → Subscriptions → OpenClaw → Cancel Subscription. Your agent and data will remain available for 30 days after cancellation, allowing you to resubscribe without losing anything.

Can I delete my data?

Absolutely. You can delete your account and all associated data from the Settings tab in the app. You can also ask your agent to forget specific information at any time. To request a full data export, email us at [email protected].

For app crashes or technical issues, make sure you're running the latest version.

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